This blog is no longer maintained. Please visit https://www.lukondor.com/lecturer/news-events/ for future blog posts.

Thanks!

Lu

"Kids are not waiting for schools to go online" - Larry Press

Colleague Larry Press always has really interesting and important things to talk about. He's proacitve and enjoys teaching.  His blog discusses students (incoming freshmen) using Khan Academy and Coursera for prepping (UCLA survey). Check out his discussion of this on his blog site at http://cis471.blogspot.com/2014/07/kids-are-not-waiting-for-schools-to-go.html

So now when you look at his site, think of how important online learning is becoming. 

The danger of having more than one blog is maintaining them. However, I have a post for those who want to take the Advance course. I want to post this here as well because I  frequently get asked questions about the Advanced Technical Writing course I teach as CSUDH.

Do you like to write and would love to do it for a living? Try technical writing. No need to be a 'techie' or scientific guru. With practice, you can find out how technical writing is a great tool in a writers tool box.

Students who want to take the Advanced Technical Communication course so they can get right to creating portfolio pieces (before they take the Introduction course) are welcome to do that. The class is immersive. I teach the Advanced course and we focus on creating a portfolio of pieces (which is normally requested by potential clients and employers) and are a great way to learn how to write even if you want writing as your secret weapon in your job. We write a lot.

Some of the things I cover in the advanced class include presentations, reports, proposals, and step-by-step instructions. Check out my FAQ page for answers to the most asked questions I get in the course. The class is totally online and you will come away with several portfolio pieces. I've had students get jobs before they finish the program.
For more detailed info, check out California State University Dominguez Hills' web site at:

http://www4.csudh.edu/ceie/Technical-Writing/

originally posted at http://www.lukondor.com/lecturer/news-events/

STC Year in Review

For the 2015 year in review for the Society of Technical Communicators so learn what's new and what is happening.

http://www.stc.org/images/stories/pdf/stc2015yearinreview3.pdf

For those thinking of taking my courses at CSUDH

Or if you want more information on technical writing read on.

I get a lot of requests to answer very similar questions about the two courses I teach at CSUDH technical writing certificate program. I created a page on my web site to answer those questions at this link.

More information can be found at CSUDH's web site on cost and registration.

Classes in the Certificate Program at CSUDH start on 1/11/16

Classes in the online Technical Writing Certificate Program at CSUDH start on 1/11/16. 

Here's the link to find out more. 

It's that time again!

I can't believe the summer has flown by. The fall semester started at CSUDH. Classes in technical writing and communication have started. I'm very excited to see new students' work. 

• To find out more about Dr. Kondor’s classes, click here
• See also the CSUDH online catalog

Classes Start for the Summer Session at CSUDH on June 1

Summer classes start at California State University Dominguez Hills on June 1! I'll be teaching the Advanced Technical Communication Course and the Information Design Course. Learn more about the certificate program here.

The Advanced Course and Information Design course are designed to create portfolio pieces that  challenge students, build technical writing skills, and create work that can be used to demonstrate proficiency for potential employers. The certificate program consists of 3 courses. Come check out the program at a fully accredited California University!

California State University Dominguez Hills Website 

Job Tools - Linkedin

I was talking with a student recently and they asked me about finding jobs. I think one of the most utilized job tools is Linkedin. Recruiters use it frequently as I have been contacted by them through Linkedin. I have found it valuable as a tool to show my skills but also to keep in contact with both past coworkers and students.

Some tips:

• Build at least 300 connections - both to help with contacts, skill verification, and knowledgebase
• Keep it up-to-date especially with your current job info
• Limit what people can see if they are not in your connection group and you are not looking for work
• Spend time and join relevant groups to your interests or post article
• Use it to lead to potential employers to own personal site or portfolio

There are other services but Linkedin is popular with many recruiters and human resource managers at organizations. Like any service it may not fit you perfectly so you have to take the time to learn what you want to show others and what you don't.

Dr. Lu Kondor is a Now a Blog Contributor at CSUDH

The faculty development center at the California State University Dominguez Hills has a new blog for faculty and Lu is currently a contributor for the blog series entitled, “The Challenge of Facilitating Successful Online Learning."

Let's Get Style...

One of my favorite things to do in my spare time (and you might find this amusing) is skim through my technical communication library and randomly read through sections of books. Not what everyone would call exciting but there you have it.

One book I really like is Developing Quality Technical Information by IBM Press. Now feel I need to say I have no vested interest in this book other than to use it as part of my favorite research. As I thumbed through this book as I do many times for ideas I opened it to the style section. This section reminded me how important style is even though we take it for granted almost everyday as a reader using manuals, newsletters, and task-based documents. The use of conventions, standards, rules, grammar, tone, and presentation allows the reader to follow a document and get what they need from it quickly and efficiently.

I know the APA (American Psychological Association) guide better than the back of my own hand from just sheer use. For the uninitiated this is a book by a respected body (institution if you will) that promotes a guideline of style for publications and business. Other examples of similar guides are the Chicago Manual of Style, the American Medical Association Manual of Style, or MLA (Modern Language Association). There are many more available as well. But beyond that, organizations want consistency with their documentation so even if you follow say the APA guide, you still will most likely have specific templates for departments and the organization itself. These style guidelines bring a sense of usability and effectiveness. I feel we are creatures of habit (all humans) and so we want to know what to expect especially if we are stressed out trying to find out how to do a particular task or find information, not how do I find this. We’ve come to expect and not think about a table of contents, index etc.

This isn’t to say that just because we’ve always done something a specific way we can’t change it. But in my opinion we should consider change carefully and incrementally unless there is some outstanding exception (no need to email me, there are always exceptions to every recommendation). While usability is very important, always be careful with organizational identity and how that is affected by changes in style. Remember an organization’s publications such as manuals or a website delivers information that a user expects from a product or company in a certain way. Part of our technical communication skill is not to disappoint them. 

Specialization in Technical Writing - Enroll To Take Advanced Technical Writing Course

Thinking about improving your writing skills in the New Year? Don't feel like getting the certificate but want to increase your knowledge but not sure if you have time?  You are going to be interested in the online Advanced Technical Writing course at California State University Dominguez Hills at the College of Extended and International Education. The whole certificate is available online if you don't live in SoCal. So why not try the advanced course if you aren't sure about the whole certificate? In the advanced course we work on pieces to build or enhance your portfolio.

To find out more about the schedule, click here.

Thoughts of school dreams and syllabus nightmares

This was going around CSUDH email yesterday - I thought it was interesting. It stimulated debate and commentary, which I love. Now let me start with this - truly my syllabi are long too, otherwise I am flooded with confused student questions. I started teaching before the electronic age and students have so many more questions now than 25 years ago regarding everything from file formats they can hand their work in to electronic libraries all Universities now have. 

Many are returning students who remember older ways of learning and are confused by the integration of new technologies. I also like to mention that an aging school population knows what it wants from a class. I understand that sentiment, I received my doctorate a few years ago, having returned a number of years after my last masters degree.

Don't get me wrong, I like to answer questions and do as quickly as possible. But students may not be able to wait for an answer especially if they are working at the last minute late at night. Many could say students shouldn't wait that long, but the reality is today quite a few students can't help it. I also worked full time while I went back to school and from personal experience, so many students I have do just that with a need to balance their lives. Students need to work on classwork when it fits them and providing a tool that helps them work is just that, a tool. I do think that most syllabi are long today but it is a sign of the times that we are trying to define information (including required information by the University) by providing as much info. as possible, as quickly as possible.

I recommend with a syllabus including keywords in the document so when a student searches, they find what they want. If possible keep everything in sections together regarding similar information. I am contemplating on my next updated syllabus to include a click-able table of contents at the top. Worth it if you syllabus is over 5 pages.

The good? They are PDF files you can search instead of reading word for word. Like everything else today, most readers skim & scan. When you have questions as a student, why not have the info at your finger tips?

http://www.slate.com/articles/life/education/2014/08/college_course_syllabi_they_re_too_long_and_they_re_a_symbol_of_the_decline.html

One of my favorite screen capture tools & there is a free version

As we all know video is very helpful in training & documentation, especially in applications, science etc. So I wanted to give a shout out on one of my favorite tools for recording videos, http://www.screencast-o-matic.com/http://www.screencast-o-matic.com/

Now to start it is free. Not bad but there are a few restrictions in the free version but for a fee you can get a lot more. I haven't needed the pay version yet except that a previous employer had it and I found it nice. But for my classes the free version works just fine. This is great when you really focus on screen instructions on you computer. I'll actually save these and intercut with other material as necessary.

For the free version there is a breakdown on the page listed above but for me there are a few key things for the free version:

• 15 mins recording - not a problem because I will break up my videos. If they are longer than that I lose students' focus
• Watermark on the bottom - probably the most annoying part but it isn't very distracting 
• It supports the following formats: MP4, AVI, FLV movie
• Easy to use - just try it

I like to edit on my desktop so I save there and editing using my normal tools (Adobe Suite is great for this and if you aren't using the cloud version of their software I suggest you do - it is awesome). Now if you like to go 

But here is the kicker - for so much more in the way of toolsets you can just pay $15/yr. Wow, now that's pretty cool. So I suggest you can try it to see if you like if first. I probably will get the pro version in the future. I use Firefox without any issues.

Very cool site - ptable.com

I normally don't go into site promotion but rather concept info. But I think this is a web page worth looking at in technical writing. It is a dynamic periodic table. I really appreciate the work that went into this page. The site, ptable, provides quite a bit of interactive viewing and information for the reader. Click on just about anything and you will be given details and new views. This site is why I like the web as a learning, training, and dissemination of information tool.

There's a video on using it too.
Ptable video

Special thanks to everyone who attended the LASTC Dinner

Thanks to everyone in LASTC who was able to come to my talk on Preventing Scope Creep on Documentation Projects. I enjoyed talking to everyone. Remember you can download a copy of my presentation in PDF format from my site. Click here to go to the page.



       

LASTC Dinner Talk Announcement

(From LASTC email)

To reserve a seat go to the LASTC.org site

LASTC is proud to host a dinner meeting on Tuesday June 17 with Lu Kondor

Preventing Scope Creep on Documentation Projects

Scope creep in project management refers to uncontrolled changes or continuous growth in a project’s scope. It is generally considered harmful. - Wikipedia

Successful delivery of any documentation project depends on monitoring and controlling the scope of the project. It is critical to clearly define project deliverables, timelines, and budget estimates at the start of a project.

Lu Kondor will describe how to recognize and address scope creep on documentation projects. She will discuss how to prevent your projects from going over budget and over time so that you can deliver successful, quality documentation for clients and employers.
   

Date:  

Tuesday, June 17, 2014

Schedule:

6:00 pm - Check-in and networking
6:30 pm - Dinner
7:00 pm - Program

Cost:

STC members: $25
Not-yet members: $30
Program only: $15

Use the PayPal link on our website (lastc.org) to register for the meeting. Or, send an email to treasurerlastc@yahoo.com to RSVP and pay at the event.

Location: 

Damon's Steak House
317 N Brand Blvd.
Glendale, CA 91203
(818) 507-1510

Damon's is in the heart of Glendale--exit on Brand Boulevard off the 134 freeway, and proceed south. Damon's is on the west side of Brand, and there is plenty of street parking either in front or in back of the restaurant.

What the Internet excels at to help tech writers...

I thought I'd write a bit about what the Internet excels at, at least in my opinion. One thing I find handy are examples of documents (among other things) or real useful technical documentation. Let's face it. There are many ways to write documents. Sure there are some rules but as far as layout, design etc. some of the rules are improvised upon. For one thing Apple is a company whose docs should be examined.

For a company that innovates in technology, it only makes sense that they innovate in documents too. Check out the layout for iPhone 4 finger tips quick start guide.  For this type of doc, I find scrolling left to right so much easier than up or down (especially on an iPhone). Yet so few technical communicators think a document should be used this way. A company that innovates electronics and makes the use of electronics creative doesn't surprise me when they think different for their documents. I have always found their online help very useful.

I also find the Internet useful for general information. For example I found this site O*Net Online. For technical writers/communicators it provides a quick reference for all the titles we go by, job tasks, skills, knowledge needed, etc. Very useful for people just starting out or wanting to get more information in job searches. I'm not that familiar with the organization but the site did make me realize that perception of a technical writing job varies widely between employers.

I don't recommend believing everything one sees on the Internet, yet I do find that when I need a little inspiration or a set of new ideas I reach for my browser. But like any tool it has a downside (for me it can  be a time bandit - robbing me of time to do other things if I am not very careful). So I recommend using the Internet for what it is, a big sharing community with all the good and bad that is associated with it. Take all you see and weigh it in relation to the source that is providing the information. There is a lot of good stuff to be found.